Below are some frequently asked questions we get from our customers. If you have any questions that aren't answered here, please contact us.
I need a product that isn't on your website, can you build one for me?
Possibly. You will need to contact us with the specifics of what you are after and if we have the materials to build it for you, we will let you know. If we can't, we will try to point you in the right direction. Same goes for prototypes or custom work that is posted to our social media. Keep in mind that if you have something custom made, it is NOT subject to our return policy, and is considered a final sale. Also, please understand that custom work will take more time and sometimes cost more money, but the up side is that you get exactly what you want.
Can you make custom changes to one of your products? Add Velcro, Elastic etc?
Yes, within reason. All of our products are designed in house and are made to order, so this allows us the ability to customize almost anything to a users specification. However, major design changes probably aren't going to happen, simply due to the time required. You will need to contact us and let us know what you need. If there are any additional charges, we'll tell you up front. Again, if it's custom, it's a final sale.
Are all of your materials made in the USA?
The short answer is no. Although we try to source all materials from North American suppliers, some parts, like the AustriAlpin Cobra Buckles, are only made in Europe and far superior to the US made product.
What does colour "XYZ" look like?
The pictures below are good visual reference of the various colour options available for our products. Most of these solid colours and patterns are standardized across the industry, but If you still need help choosing the right solution, please contact us.
What are the special order colours?
We have some patterns and colours that are not listed on the website simply due to limited availability. Currently, we can offer some custom products in CADPAT TW (1000D Cordura). If you are interested, please contact us with your request.
How do I choose my belt size?
Our belt sizing is based on your actual physical measurement in inches, NOT YOUR PANT SIZE. To ensure a proper fit, measure around where you would normally wear your belt, then select the size option that best matches the desired adjustment range. Please keep in mind that any items you carry on your belt (holster, mag pouch etc.) will increase the circumference.
Belt Sizing Range in Inches (Number of PALS Channels refers to our Modular Gun Belt)
SMALL 32” - 36” (19 PALS Channels)
MEDIUM 35” - 39” (21 PALS Channels)
LARGE 38” - 42” (23 PALS Channels)
X-LARGE 41” - 45” (25 PALS Channels)
CUSTOM SIZING: We are able to increase or decrease the size by approximately 1.5” increments to effectively create half sizes. For example, we can make a “Medium+” that would have an adjustment range of 36.5” - 40.5”. Please contact us directly if you’d like to have custom sizing on your belt. NOTE: Any belts made with custom sizing are “final sale” and are NOT subject to our retun policy.